A helpful bit of advice

Soon I'm going to take the plunge and apply for the Club Level Tournament Director title to start running quads and such at the club. To that end I'm starting to dig into USCF fora for tournament direction issues. I just saw some helpful advice for any tournament director. From one tmagchesspgh comes the following:

When I became a tournament director at age 18, the old gentlemen who showed me the ropes informed me that half of the job of a TD was public relations. You had to know your clientele and how to bring them back for future tournaments and maybe as members of the club. You never knew who might walk in to play. [emphasis added]

I will try to keep that in mind!